First ManagerConversation LabSign in

New manager? Practice the hard conversation before your employee hears it.

Describe the situation, rehearse it against a realistic AI employee, get personalised feedback, and walk into the real conversation more prepared.

  • Stop wondering what you're supposed to say when an employee pushes back.
  • Practice difficult feedback in private before having the real conversation.
  • Get specific feedback on your clarity, directness, empathy and expectations.

$59, paid once. Not a subscription.

Conversation Lab · practice sessionAttempt 1
You

Hey, thanks for making time. I wanted to check in on how things have been going lately.

Daniel

Yeah, fine I think? Is something wrong?

You

No, nothing major. I've just noticed some of the deadlines have been a bit loose recently.

Daniel

A bit loose? I've been covering two people's work since Priya left. If something slipped, that's why.

Scorecard · specificity3/10

“A bit loose” gave Daniel nothing to act on, so he filled the gap with his own explanation.

How it works

  1. Step 1

    Describe the situation

    Tell us what's happening, what needs to change, and what you're worried about.

  2. Step 2

    Practice the conversation

    Have a realistic back-and-forth with an AI employee who reacts based on the situation.

  3. Step 3

    Get your scorecard

    Receive specific feedback on what you did well, where you were unclear, and what to improve.

  4. Step 4

    Try again

    Repeat the conversation with a better approach until you feel prepared.

What the Lab actually looks like

You type what you would really say. The employee answers the way that employee would really answer. When you’re done, the scorecard grades what you actually said — not what a management textbook says.

Repeated missed deadlines · DanielTurn 6 of 20
You

Let me be more specific. The last three sprint tickets came in after the Thursday cutoff — the 4th, the 11th and the 18th — and I didn’t hear from you before any of them.

Daniel

Okay. That’s fair, I didn’t realise it was three in a row. The Priya coverage is still real though.

You

It is, and we’ll deal with the workload separately. What I need from you is a message on Wednesday when a Thursday date is at risk.

Your scorecardAttempt 2
71out of 100
Clarity
7
Directness
4
Specificity
3
Empathy
8
Handling pushback
5
Expectation setting
4
Next steps
2
A better way to say it

“Going forward I need the ticket in by Thursday 5pm, or a message from you on Wednesday if that’s not going to happen.”

Seven scored criteria: clarity, directness, specificity, empathy, handling pushback, expectation setting, next steps.

What’s Inside

AI Conversation Lab
The core tool. Set up your real situation and rehearse it against an employee who pushes back.
Difficult Conversation Playbook
Six chapters on preparing, opening, explaining, handling reactions, setting expectations, and closing.
Employee Reaction Library
What to say when they get defensive, deny it, blame a coworker, go quiet, or start crying.
Opening-Line Frameworks
The first thirty seconds, written out. Fill in your situation and you have your opener.
Expectation-Setting Templates
Turn 'be more reliable' into something an employee can actually act on.
Conversation Preparation Checklist
Work through it the morning of, so you walk in with facts instead of a feeling.
Follow-Up Checklist
What to do in the 48 hours after, including a follow-up email template.
Saved Practice Sessions
Every rehearsal and scorecard is kept, so you can see your scores move.

$59

One-time purchase

Not a subscription. Pay once, keep access to the Lab, the playbook, the templates and every practice session you save.

Built for the conversation you’ve been putting off

This is for managers in their first two years, holding an issue they know they need to raise: the missed deadlines, the lateness, the attitude in meetings, the performance that hasn’t moved since the last time you mentioned it.

You don’t need another framework. You need a rehearsal, honest feedback, and a second attempt — before the version that counts.

What this is, and what it isn’t

First Manager Conversation Lab is a communication practice and manager-development product. It is not employment-law advice, legal advice, or HR compliance guidance, and it is not a replacement for your HR partner. For anything involving policy, discipline, protected characteristics, or termination, talk to HR.

Have the conversation twice. Once here, once for real.